Last updated: May 2026
Bintora ("we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who interact with our platform. This Privacy Policy explains in clear and transparent terms what personal information we collect, how we collect it, the purposes for which we use it, with whom we share it, and the rights you have over your information. This Policy applies to all users of the Bintora website, mobile application, and any other digital service operated by Bintora, regardless of the device or method used to access them. By registering for an account, using our services, or simply browsing the Bintora platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform and contact us to request account closure.
Bintora collects a wide variety of information from users in order to provide a secure, personalized, and fully functional trading experience. When you register an account, we collect personally identifiable information such as your full legal name, email address, date of birth, nationality, country of residence, and contact phone number. During the identity verification (KYC) process required by applicable anti-money laundering (AML) regulations, we may additionally collect copies of government-issued identification documents such as passports or national identity cards, proof of residential address such as utility bills or bank statements, and payment method verification documentation. Beyond what you provide directly, Bintora automatically collects technical and behavioral data when you interact with the platform. This includes your IP address, geographic location derived from your IP, browser type and version, device identifiers, operating system, session start and end times, pages visited, features used, trading activity, order history, transaction records, deposit and withdrawal history, and any preferences or platform settings you configure. All of this data together enables us to deliver our services effectively, detect suspicious or fraudulent behavior, and continuously improve the platform experience.
The information collected by Bintora is used for a broad range of purposes that are essential to the operation of the platform, the delivery of our services, and our legal and regulatory compliance obligations. Specifically, we use your data to create, verify, and manage your trading account; process and track deposits, withdrawals, and internal transfers; verify your identity in compliance with anti-money laundering (AML), Counter-Terrorism Financing (CTF), and Know Your Customer (KYC) regulations enforced in relevant jurisdictions; communicate important account-related notifications such as transaction confirmations, security alerts, withdrawal status updates, and policy or terms changes. We also use your information to improve and optimize our platform features and user interface, develop new trading tools and analytical products, analyze aggregated usage trends, detect and prevent fraud and unauthorized access, and personalize your platform experience based on your trading history and preferences. From time to time, and only where you have provided your explicit consent or where permitted by applicable law, we may use your contact information to send promotional content, trading insights, market updates, and information about special offers. Bintora does not and will never sell, rent, lease, or trade your personal information to any third parties for their own marketing, advertising, or commercial purposes.
Bintora takes the security of your personal information extremely seriously and has implemented a comprehensive, multi-layered set of technical, administrative, and organizational measures designed to protect your data against unauthorized access, accidental loss, disclosure, alteration, or destruction. All data transmitted between your device and our servers is protected using industry-standard Transport Layer Security (TLS) encryption protocols, ensuring that your information cannot be intercepted during transmission. Sensitive data stored on our systems, including account passwords and financial information, is encrypted at rest using strong encryption standards. We employ firewalls, intrusion detection systems, access control lists, and continuous security monitoring to protect our server infrastructure. Access to your personal data within the Bintora organization is strictly limited on a need-to-know basis to personnel who require it to perform their specific job functions, and all such employees are subject to formal confidentiality agreements and receive regular security awareness training. We conduct periodic security audits and vulnerability assessments to identify and address potential weaknesses proactively. Despite all of these measures, no method of electronic transmission or digital storage is completely and unconditionally secure, and Bintora therefore cannot provide an absolute guarantee of data security. In the event of a data breach that poses a significant risk to your personal rights and freedoms, Bintora will notify affected users and the relevant supervisory authorities promptly and in accordance with the requirements of applicable data protection law.
Bintora uses cookies, web beacons, pixel tags, local storage objects, and other similar tracking technologies to enhance your experience on our platform and to gather meaningful analytical data about how users navigate and interact with our services. Cookies are small text files that are stored on your device when you visit a website and are retrieved on subsequent visits to identify your browser and preferences. On the Bintora platform, we use strictly necessary cookies that are required for core functions such as maintaining your login session and security token; functional cookies that remember your preferences, language settings, and interface customizations; analytical cookies that help us understand aggregate user behavior, identify popular features, and detect usability problems; and, where applicable, marketing cookies that allow us to serve relevant promotional content. We use both session cookies, which are deleted automatically when you close your browser, and persistent cookies, which remain on your device for a defined period or until manually deleted. You may configure your browser settings to block, warn about, or delete cookies at any time; however, please be aware that disabling essential cookies may significantly impair the functionality and security of the Bintora platform. By continuing to use Bintora after being presented with our cookie notice, you are deemed to have consented to the use of cookies and similar technologies as described in this Policy.
Bintora may share your personal information with a carefully curated and vetted selection of third-party service providers who perform specific functions that support the operation of the platform and the delivery of our services to you. These third-party providers include, but are not limited to: payment processors and cryptocurrency wallet operators for handling deposits and withdrawals; KYC and identity verification service providers; cloud hosting, infrastructure, and data storage providers; email and communication service providers; cybersecurity and fraud detection agencies; customer support platform providers; and data analytics and performance monitoring services. All third-party service providers are contractually bound by data processing agreements that obligate them to use your information only for the specific purpose of providing services to Bintora, to maintain appropriate technical and organizational security standards, and to handle your data in accordance with applicable data protection laws. Bintora may also be legally required to disclose your personal information to law enforcement authorities, financial regulators, government agencies, or legal counsel if mandated by applicable law, a valid court order, a regulatory directive, or a legally issued subpoena. Such disclosures will be made only to the minimum extent necessary to comply with the legal obligation. We will never sell, rent, license, or otherwise transfer your personal data to any third party for that party's own commercial, marketing, or advertising purposes.
Bintora retains your personal information for as long as your account remains open and active, and for a further reasonable period after account closure as necessary to fulfill the purposes described in this Privacy Policy and to comply with all applicable legal, regulatory, financial reporting, and contractual obligations. In most financial services jurisdictions, providers are legally required to retain transaction records, customer identification documentation, and correspondence related to account activity for a minimum period of five to seven years following the end of the business relationship, in order to facilitate potential audits, legal proceedings, regulatory investigations, or anti-money laundering inquiries. Even after your account has been closed or deactivated, Bintora may continue to retain certain information where there is a legitimate and lawful basis to do so — for example, to resolve outstanding disputes, investigate suspected fraud, enforce agreements, or respond to legal claims. Once the applicable retention period has expired and there is no further legitimate reason to retain your data, Bintora will securely delete, destroy, or irreversibly anonymize it in accordance with our internal data retention and disposal policy.
Depending on your country or region of residence, and subject to the applicable data protection laws of your jurisdiction, you may have a number of rights with respect to the personal information that Bintora holds about you. These rights may include: the right to access your personal data and request a copy of the information we hold about you in a commonly used format; the right to rectification, meaning the right to have inaccurate or incomplete personal data corrected without undue delay; the right to erasure (also known as the "right to be forgotten"), meaning the right to request deletion of your personal data in certain circumstances where it is no longer necessary for the purpose for which it was collected; the right to restriction of processing, meaning the right to request that we limit the ways in which we use your data under certain conditions; the right to data portability, meaning the right to receive your personal data in a structured, commonly used, machine-readable format for transfer to another service; and the right to object to certain types of processing, including direct marketing and processing based on legitimate interests. To exercise any of these rights, please contact our Data Protection Officer by email at privacy@bintora.com, providing a clear written description of your request and sufficient information to verify your identity. Bintora will acknowledge and respond to all verified data subject requests within the timeframe required by applicable law — typically within 30 calendar days, though this may be extended by up to an additional 60 days in complex cases. Please note that certain requests may be subject to legally recognized exceptions that limit our ability to fully comply. You also have the right to lodge a formal complaint with your local data protection supervisory authority at any time if you are dissatisfied with how Bintora has handled your personal data.
Bintora is a globally operating platform and, as a result, your personal data may be transferred to, stored on, and processed by servers and third-party service providers located in countries other than your own country of residence. Some of these countries may have data protection laws that are less stringent than those in your home jurisdiction. Whenever Bintora transfers personal data internationally, we take all measures reasonably necessary to ensure that such transfers are lawful and that your information continues to receive an adequate and equivalent level of protection. Depending on the destination country and applicable regulations, this may include relying on the European Commission's Standard Contractual Clauses (SCCs), adequacy decisions issued by relevant data protection authorities, binding corporate rules, or other lawful transfer mechanisms recognized by applicable data protection regulations. By using the Bintora platform and voluntarily providing us with your personal information, you are fully informed of and consent to the potential international transfer of your data to countries that may apply different data protection standards. Regardless of where your data is processed, Bintora will always apply the safeguards and protections described in this Privacy Policy.
The Bintora trading platform is strictly and exclusively intended for use by individuals who are 18 years of age or older. We take our responsibility to protect minors extremely seriously and do not knowingly, intentionally, or deliberately collect, solicit, process, or retain personal information from individuals who are under the age of 18. Our registration process includes age verification steps to help prevent minors from creating accounts; however, we acknowledge that these measures are not infallible. If Bintora becomes aware at any time that it has inadvertently collected or is processing personal information from a minor, we will take immediate and comprehensive steps to permanently delete such information from all of our systems and to close any associated account. If you are a parent, legal guardian, or concerned individual who believes that a child under the age of 18 may have provided personal information to Bintora without appropriate consent, we urge you to contact us immediately by email at privacy@bintora.com with sufficient details so that we can investigate the matter and take prompt and appropriate remedial action. Parents and guardians are strongly encouraged to actively monitor and supervise their children's online activities and to implement appropriate parental controls to prevent unauthorized access to financial trading platforms and services intended for adults.
Bintora processes your personal data only where there is a lawful legal basis to do so under applicable data protection legislation. The legal bases on which we rely include: contractual necessity — processing that is necessary for the performance of our agreement with you and the provision of the Bintora trading services you have requested; legal obligation — processing that is necessary for Bintora to comply with its legal and regulatory obligations, including KYC/AML verification requirements, tax reporting obligations, and financial record-keeping mandates; legitimate interests — processing that is necessary for the pursuit of Bintora's legitimate business interests, such as fraud prevention, platform security, product improvement, and internal analytics, provided these interests are not overridden by your fundamental rights and freedoms; and consent — where we rely on your freely given, specific, informed, and unambiguous consent for certain types of processing, such as sending marketing communications, in which case you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal. Where we process sensitive categories of personal data, we will ensure that an additional lawful basis exists for such processing as required by applicable law.
Bintora reserves the right to update, revise, supplement, or replace this Privacy Policy at any time and for any reason, including to reflect changes in our data collection or processing practices, to incorporate new features or services, to comply with updated legal or regulatory requirements, or to address any gaps or ambiguities. When we make material or significant changes to this Policy — changes that meaningfully affect how your personal information is collected, used, or shared — we will make a genuine effort to notify registered users proactively by sending a notification email to the address associated with their account, or by displaying a clear and prominent notice on the Bintora platform prior to the changes taking effect, giving you adequate time to review the updated Policy before it applies to you. We encourage you to visit and review this Privacy Policy on a regular and ongoing basis to remain fully informed about how Bintora collects, uses, protects, and shares your personal information. The "Last updated" date displayed at the top of this document will always reflect the date of the most recent revision. Your continued use of the Bintora platform following the publication and effective date of any revised Privacy Policy shall constitute your full and informed acceptance of the updated Policy. If you have any questions, concerns, or requests relating to this Privacy Policy or to how Bintora processes your personal data, please do not hesitate to contact our dedicated Data Protection Officer at privacy@bintora.com.